HOW TO ORDER

  1. You may enter engraving information, during checkout, in the "Etching Instructions" box and e-mail us at stallionenter@gmail.com

  2. Please include in your order instructions the preferred date of arrival.

  3. Orders will be processed only when Stallion Enterprises has received payment in full, as well as a black and white art proof mechanical (If applicable).

  4. Production scheduling will not commence until all artwork has been approved by the customer and Stallion Enterprises as appropriate for the type of piece being processed.

  5. Preferred artwork would be in one of the following formats (in order of preference): .cdr, .pdf, .jpg, .gif, .pcx .bmp or .tif., attached to an e-mail. Artwork with fine lines may be problematic. Minimum font size is 12 points on non-serif fonts (serif fonts may need to be larger).

  6. Stallion Enterprises reserves the right to reject any artwork not suitable for processing.

  7. Most orders will be shipped within 7 working days or two weeks of the receipt of the order and artwork, subject to the availability of the item(s) and the size of the order.

Logo, Trademark and Copyrighted material:
It is assumed by Stallion Enterprises that the customer has the rights to reproduce logos, trademarks and other copyrighted material for etching on their order and that right is temporarily passed to Stallion Enterprises for the sole purpose of processing the customers order.

Our Customer Satisfaction Guarantee:
We will gladly replace any reasonable defects in any of our awards. It is understood that variations of size, color, and/or patterns are characteristic of art quality hand made awards and are not considered defects. Surface variation, grain, texture, veining and surface cracking are natural occurrences that appear throughout stone and other natural materials and may affect your copy. However, as they cannot be avoided when using natural materials, no replacement will be provided for these occurrences.

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